@font-face{font-family:Inter;src:url('/assets/body.ttf') format('truetype');font-weight:400;font-display:swap}
@font-face{font-family:Space Grotesk;src:url('/assets/heading.ttf') format('truetype');font-weight:600;font-display:swap}
:root{font-family:Inter,Arial,sans-serif;color:#17243a;background:#f5f7fa;font-synthesis:weight;--navy:#0b162b;--slate:#2f415e;--muted:#758195;--line:#e5eaf0;--green:#247962}
*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button{cursor:pointer}button:disabled{opacity:.45;cursor:not-allowed}button,a,input,textarea,select{outline-offset:4px}button:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible,a:focus-visible{outline:2px solid #4789dc}button{transition:background .15s,border-color .15s}h1,h2,h3,h4,p{margin:0}h1,h2,h3{font-family:Space Grotesk,Inter,sans-serif;font-weight:600}p{line-height:1.65}h1{font-size:34px;letter-spacing:-1.1px}h2{font-size:19px;letter-spacing:-.45px}h3{font-size:17px}small{color:var(--muted);line-height:1.5}code,pre{font-family:ui-monospace,SFMono-Regular,monospace}svg{flex-shrink:0}.eyebrow{font-size:10px;font-weight:600;letter-spacing:1.8px;color:#758195;display:block;margin-bottom:12px}.button{display:inline-flex;align-items:center;justify-content:center;gap:9px;border:1px solid transparent;border-radius:7px;padding:11px 15px;font-size:12px;font-weight:600;min-height:41px}.primary{background:var(--navy);color:white}.primary:hover:not(:disabled){background:var(--slate)}.secondary{color:var(--slate);background:white;border-color:#dce3ec}.secondary:hover:not(:disabled){background:#f3f6fa;border-color:#b2bfd0}.danger{background:#fff4f3;border-color:#f4d7d3;color:#a33c35}.danger:hover:not(:disabled){background:#ffe8e5}.full{width:100%}.icon-button{border:0;background:transparent;padding:8px;display:inline-flex;align-items:center;color:inherit;border-radius:6px}.icon-button:hover{background:#ffffff12}.text-button{background:none;border:0;padding:8px 0;color:var(--slate);font-size:12px;font-weight:600;display:inline-flex;align-items:center;gap:8px}.text-button:hover{text-decoration:underline}.brand{display:flex;align-items:center;gap:13px;font-family:Space Grotesk,sans-serif;font-size:23px;letter-spacing:-.4px}.brand img{width:40px;height:42px;object-fit:contain}.brand small{display:block;font-family:Inter,sans-serif;font-size:7px;letter-spacing:1.25px;margin-top:5px;color:#8b9cb7;white-space:nowrap}.login-layout{display:grid;grid-template-columns:1fr 1fr;min-height:100vh}.login-story{position:relative;background:var(--navy);color:#fff;padding:48px 56px;display:flex;flex-direction:column;justify-content:space-between;overflow:hidden}.login-story:after{content:'';width:650px;height:650px;position:absolute;right:-380px;bottom:-230px;transform:rotate(-32deg);border:1px solid #ffffff0c;box-shadow:0 0 0 70px #ffffff02,0 0 0 140px #ffffff02;pointer-events:none}.story-content{padding:85px 0 100px;position:relative;z-index:1}.story-content .eyebrow{color:#8b9cb7;letter-spacing:2.8px}.story-content h1{font-size:clamp(42px,4.8vw,70px);line-height:1.05;letter-spacing:-2.8px;margin:24px 0 25px}.story-content p{color:#abb7c9;font-size:15px}.story-rule{height:1px;width:55px;background:#526685;margin:36px 0 25px}.secure-note{display:flex;align-items:center;gap:11px;font-size:11px;color:#abb7c9}.login-footer{font-size:9px;letter-spacing:1.6px;color:#7488a6}.login-side{padding:65px 40px 30px;display:flex;align-items:center;justify-content:center;flex-direction:column;background:#fff}.login-card{width:100%;max-width:375px;margin:auto}.login-symbol{width:52px;height:52px;background:#f1f4f8;color:var(--slate);border-radius:12px;display:grid;place-items:center;margin-bottom:26px}.login-card h2{font-size:28px;letter-spacing:-.9px;margin-bottom:12px}.login-card>p{font-size:13px;color:var(--muted);margin-bottom:27px}.login-card label{margin-bottom:16px}.login-divider{height:1px;background:var(--line);margin:30px 0 22px}.demo-note{display:block;text-align:center;font-size:10px;margin-top:13px}.login-side-footer{font-size:10px;color:var(--muted);margin-top:45px}.mfa-enroll{text-align:center;margin:20px 0}.mfa-enroll img{width:180px;height:180px}.mfa-enroll p{font-size:12px;color:var(--muted)}.mfa-enroll details{font-size:11px;margin-top:10px}.mfa-enroll code{display:block;overflow-wrap:anywhere;margin-top:12px}
label{display:flex;flex-direction:column;gap:8px;font-size:12px;font-weight:600;color:#35445d}input,select,textarea{border:1px solid #dce3ec;background:#fff;padding:12px 13px;border-radius:7px;width:100%;font-size:13px;color:#17243a;min-height:42px}input::placeholder,textarea::placeholder{color:#98a3b3;font-weight:400}textarea{resize:vertical;line-height:1.6}.app-shell{min-height:100vh;display:flex}.sidebar{position:fixed;width:248px;inset:0 auto 0 0;background:var(--navy);color:#adb8c9;padding:30px 17px 0;display:flex;flex-direction:column;z-index:10}.sidebar-brand{padding:0 14px;font-size:20px;gap:10px;color:white}.sidebar-brand img{width:33px;height:37px}.sidebar-brand small{font-size:8px;letter-spacing:2px;margin-top:6px}.nav-caption{font-size:8px;letter-spacing:1.4px;color:#637797;margin:48px 15px 16px}.nav-item{display:flex;align-items:center;gap:12px;background:transparent;color:#9cabc1;width:100%;border:0;text-align:left;padding:13px 14px;margin:4px 0;border-radius:7px;font-size:12px;min-height:46px}.nav-item:hover{background:#ffffff08;color:white}.nav-item.selected{background:#253650;color:white}.nav-item.selected svg{color:#b4cced}.nav-item b{margin-left:auto;background:#ffffff17;border-radius:5px;padding:3px 6px;font-size:10px}.sidebar-bottom{margin-top:auto}.security-note{display:flex;gap:11px;align-items:center;padding:23px 14px;color:#8799b5;font-size:10px}.security-note small{display:block;font-size:9px;margin-top:5px;color:#647997}.account{display:flex;align-items:center;gap:9px;padding:23px 0;border-top:1px solid #ffffff10}.account .avatar{background:#253650;color:#b9cbe2;width:33px;height:33px;font-size:10px}.account>div{min-width:0;flex:1}.account strong{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:#d7dfeb;font-size:10px;font-weight:400}.account small{display:block;font-size:9px;margin-top:4px}.main-area{margin-left:248px;flex:1;min-width:0}.topbar{height:72px;border-bottom:1px solid var(--line);background:#fff;display:flex;align-items:center;justify-content:space-between;padding:0 38px;font-size:11px;color:#78869a}.topbar>div:first-child{display:flex;align-items:center;gap:12px}.topbar strong{color:#35445d;font-weight:400}.crumb{margin:0 12px;color:#b7c0cf}.topbar-right{display:flex;align-items:center;gap:23px}.environment{display:flex;align-items:center;gap:7px;color:#4c6572;font-size:10px}.environment i{width:5px;height:5px;background:#4b997f;border-radius:50%}.today{font-size:10px}.content{padding:35px 38px 20px;max-width:1550px;margin:0 auto}.page-heading{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:28px}.page-heading .eyebrow{font-size:8px;letter-spacing:1.9px;margin-bottom:11px}.page-heading p{font-size:12px;color:var(--muted);margin-top:9px}.heading-actions{display:flex;gap:9px}.stat-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:17px;margin-bottom:25px}.stat-card{background:#fff;border:1px solid var(--line);border-radius:10px;padding:22px;text-align:left;box-shadow:0 2px 3px #0b162b02}.stat-card:hover{border-color:#aebed2}.stat-top{display:flex;align-items:center;justify-content:space-between;gap:7px;color:#6d7b90;font-size:11px}.stat-top svg{color:#7989a2;width:18px}.stat-card>strong{display:block;font-family:Space Grotesk,sans-serif;font-size:38px;line-height:1.5;letter-spacing:-1.5px;margin-top:13px;color:#142239}.stat-card>small{display:block;font-size:9px}.dashboard-grid{display:grid;grid-template-columns:1.5fr 1fr;gap:23px;margin-bottom:24px}.panel{background:white;border:1px solid var(--line);border-radius:10px;overflow:hidden;box-shadow:0 2px 3px #0b162b02}.panel-header{padding:23px 24px;display:flex;align-items:center;justify-content:space-between;gap:14px}.panel-header h2{font-size:17px}.panel-header p{font-size:10px;color:var(--muted);margin-top:6px}.period{border:1px solid var(--line);border-radius:5px;padding:7px 9px;font-size:9px;color:#78869a;white-space:nowrap}.bar-chart{display:flex;align-items:end;gap:9px;height:180px;padding:10px 27px 0}.bar-column{display:flex;flex-direction:column;align-items:center;flex:1;min-width:0;height:100%;justify-content:end}.bar-value{font-size:8px;color:#8a97a8;margin-bottom:7px}.bar-track{width:100%;height:120px;display:flex;align-items:end;border-bottom:1px solid var(--line)}.bar{background:#b4c2d5;border-radius:3px 3px 0 0;width:100%;min-height:2px}.bar-column:last-child .bar{background:var(--slate)}.bar-column small{font-size:8px;min-height:23px;padding-top:9px;white-space:nowrap}.chart-summary{display:flex;align-items:center;justify-content:space-between;gap:10px;border-top:1px solid var(--line);padding:17px 24px;margin-top:22px;font-size:9px;color:var(--muted)}.chart-summary span:first-child{display:flex;align-items:center;gap:6px}.chart-summary i{width:5px;height:5px;background:#4b997f;border-radius:50%}.count{font-size:12px;color:var(--slate);background:#f0f3f8;padding:7px 11px;border-radius:7px}.queue-row{display:flex;align-items:center;justify-content:space-between;width:100%;border:0;border-top:1px solid #f1f4f8;background:white;padding:15px 24px;text-align:left;color:#8390a3;gap:10px}.queue-row:hover{background:#fafbfd}.person{display:flex;align-items:center;gap:11px;min-width:0}.avatar{display:inline-flex;align-items:center;justify-content:center;width:34px;height:34px;flex-shrink:0;border-radius:8px;color:#546a89;background:#edf1f7;font-family:Space Grotesk,sans-serif;font-size:11px}.person>div{min-width:0}.person strong{display:block;font-size:11px;color:#253650;font-weight:600;line-height:1.5}.person small{display:block;font-size:9px;color:#8794a7;line-height:1.6;overflow-wrap:anywhere}.panel-link{display:flex;align-items:center;justify-content:space-between;width:100%;padding:17px 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8px;border-radius:5px;white-space:nowrap;background:#f0f3f7;color:#6e7c90}.badge>span{height:4px;width:4px;flex-shrink:0;border-radius:50%;background:currentColor}.badge-active,.badge-completed,.badge-resolved{background:#eef7f2;color:#36846b}.badge-pending,.badge-new{background:#fff7e8;color:#a78236}.badge-invited,.badge-in_progress{background:#eef3fb;color:#5579a5}.badge-failed,.badge-revoked{background:#fff0ee;color:#ae635b}.badge-suspended{background:#f4eff9;color:#8864a2}.level{display:inline-flex;border:1px solid #e6eaf0;color:#5a6c84;border-radius:4px;padding:4px 6px;font-size:9px}.row-open{border:1px solid 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12px}.content-footer{display:flex;justify-content:space-between;margin-top:28px;padding:16px 0;font-size:9px;color:#9aa6b7}.demo-banner{display:flex;align-items:center;gap:10px;background:#edf3fb;border:1px solid #dae5f4;border-radius:7px;padding:12px 15px;color:#597397;font-size:10px;margin-bottom:24px}.demo-banner strong{font-weight:600}.demo-banner>button{display:flex;gap:7px;align-items:center;margin-left:auto;white-space:nowrap;border:0;color:#38597f;background:transparent;font-size:10px;padding:5px}.alert{background:#f0f4f9;border:1px solid #dde5ef;border-radius:7px;padding:13px 15px;font-size:11px;color:#62758d;line-height:1.65;display:flex;gap:10px;align-items:center;margin:18px 0}.alert.error{background:#fff2f0;border-color:#f2ddd9;color:#a45f56}.loading{padding:70px 20px;display:flex;align-items:center;justify-content:center;gap:11px;font-size:12px;color:var(--muted)}.spinner{height:17px;width:17px;border:2px solid #d8e1ec;border-top-color:var(--slate);border-radius:50%;animation:spin .8s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.empty{display:flex;flex-direction:column;align-items:center;text-align:center;gap:15px;padding:48px 24px;color:#8a98ac}.empty strong{font-size:12px;font-weight:400;color:#65768f}.empty p{font-size:11px}.queue-panel .empty{padding:32px 24px}.error-state{padding:45px 28px;background:white;border:1px solid var(--line);border-radius:10px}.error-state p{margin:15px 0 25px;font-size:13px;color:var(--muted)}.overlay{position:fixed;inset:0;background:#07132477;z-index:30;display:flex;justify-content:end;backdrop-filter:blur(3px)}.drawer{background:white;width:min(540px,100%);height:100%;overflow-y:auto;box-shadow:-15px 0 60px #07132422;outline:none}.drawer.wide{width:min(720px,100%)}.drawer-header{display:flex;align-items:center;justify-content:space-between;padding:28px;border-bottom:1px solid var(--line);gap:15px}.drawer-header .eyebrow{font-size:8px;letter-spacing:1.5px;margin-bottom:10px}.drawer-header h2{font-size:24px}.drawer-body{padding:28px}.drawer-body p{font-size:12px;color:#6d7d92;white-space:pre-wrap;overflow-wrap:anywhere}.drawer-body label{margin:18px 0}.drawer-body label small{font-size:10px}.detail-person{display:flex;align-items:center;justify-content:space-between;padding-bottom:25px;gap:12px}.detail-person .person strong{font-size:15px}.detail-person .person small{font-size:11px}.detail-person .avatar{width:42px;height:42px;font-size:14px}.detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:22px 15px;padding:23px 0;border-top:1px solid var(--line);border-bottom:1px solid var(--line);margin:0}.detail-field{min-width:0}.detail-field dt{font-size:10px;color:#8a96a8;margin-bottom:7px}.detail-field dd{margin:0;font-size:12px;overflow-wrap:anywhere;color:#354963}.detail-section{margin:27px 0}.detail-section h3{margin-bottom:13px}.detail-section pre{font-size:10px;white-space:pre-wrap;overflow-wrap:anywhere;color:#6d7d92;background:#f7f9fc;border:1px solid var(--line);border-radius:7px;padding:15px}.action-grid{display:flex;flex-wrap:wrap;gap:9px;margin:24px 0}.action-description{margin:24px 0!important}.form-actions{display:flex;gap:10px;justify-content:flex-end;margin-top:30px}.timeline{padding:0;list-style:none}.timeline li{border-left:1px solid #d6e0ee;padding:0 0 20px 20px;position:relative}.timeline li:before{position:absolute;content:'';width:6px;height:6px;border-radius:50%;background:#8ca3c1;left:-3.5px;top:5px}.timeline strong{font-size:11px;display:block}.timeline small{font-size:10px;display:block;margin-top:6px}.history-row{display:flex;width:100%;align-items:center;gap:15px;text-align:left;border:0;border-bottom:1px solid var(--line);padding:15px 0;background:white;color:#5d718e;font-size:12px}.history-row:hover{background:#fafbfd}.history-row>div:first-child{flex:1}.history-row strong{font-size:12px;display:block}.history-row small{font-size:10px;display:block;margin-top:6px}.score-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:12px}.score-grid article{border:1px solid var(--line);padding:17px;border-radius:7px}.score-grid article>span{font-size:11px;color:var(--muted)}.score-grid article>strong{display:block;font-family:Space Grotesk,sans-serif;font-size:28px;margin:10px 0}.score-grid p{font-size:11px}.score-grid small{display:block;font-size:10px;margin-top:10px}.turn{padding:18px 0;border-bottom:1px solid var(--line)}.turn h4{font-size:12px;font-weight:600;line-height:1.7;margin-bottom:13px}.turn .eyebrow{font-size:8px}.audio-attachment{margin:15px 0}.audio-attachment audio{width:100%;height:40px}.audio-attachment p{margin-top:12px}.toast{position:fixed;bottom:25px;left:50%;transform:translateX(-50%);z-index:50;display:flex;align-items:center;gap:10px;background:#173c32;color:white;padding:15px 22px;border-radius:8px;font-size:12px;box-shadow:0 8px 25px #0002;max-width:90vw}.mobile-menu,.mobile-backdrop{display:none}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
@media(min-width:1500px){.content{padding:45px 55px}.topbar{padding:0 55px}.stat-card{padding:26px}.bar-chart{height:205px}.bar-track{height:145px}}
@media(max-width:1200px){.sidebar{width:215px;padding-left:13px;padding-right:13px}.main-area{margin-left:215px}.content{padding:28px 25px}.topbar{padding:0 25px}.stat-grid{gap:12px}.stat-card{padding:17px}.stat-card small{font-size:8px}.dashboard-grid{grid-template-columns:1.3fr 1fr;gap:17px}.panel-header{padding:20px}.queue-row{padding:15px 20px}.person{gap:8px}.panel-header h2{font-size:15px}.chart-summary{font-size:8px;padding:16px}.bar-chart{gap:6px;padding-left:20px;padding-right:20px}td,th{padding-left:18px;padding-right:18px}}
@media(max-width:1000px){.stat-grid{grid-template-columns:repeat(2,1fr)}.dashboard-grid{grid-template-columns:1fr}.queue-panel .queue-row{padding-top:17px;padding-bottom:17px}.page-heading{align-items:start;flex-direction:column}.heading-actions{align-self:flex-end;margin-top:-6px}.login-story{padding:40px 35px}.story-content h1{font-size:49px}.login-side{padding:40px 28px}.list-toolbar{flex-wrap:wrap}.search-field{max-width:100%;min-width:200px}.filter-field{min-width:160px}.list-toolbar>.button{font-size:10px}}
@media(max-width:760px){.sidebar{transform:translateX(-100%);transition:transform .2s;width:248px}.sidebar.is-open{transform:translateX(0)}.main-area{margin-left:0}.mobile-menu{display:inline-flex}.mobile-backdrop{display:block;position:fixed;inset:0;border:0;background:#07132477;z-index:9}.topbar{height:62px;padding:0 19px}.topbar .today{display:none}.topbar-right{gap:9px}.topbar>div:first-child{gap:6px}.content{padding:25px 19px 15px}h1{font-size:30px}.page-heading{margin-bottom:24px;gap:19px}.heading-actions{align-self:flex-start;margin-top:0}.demo-banner{align-items:start;flex-wrap:wrap;line-height:1.7;font-size:10px}.demo-banner>span{flex:1;min-width:180px}.demo-banner>button{margin-left:27px}.stat-card{padding:18px}.stat-top{font-size:10px}.stat-card strong{font-size:34px}.stat-card small{font-size:9px}.bar-chart{gap:6px}.chart-summary{font-size:8px}.content-footer{font-size:8px}.pagination{flex-wrap:wrap;gap:12px}.list-toolbar{gap:10px}.search-field{flex-basis:100%}.list-toolbar>.button{margin-left:auto}.login-layout{grid-template-columns:1fr}.login-story{padding:25px 28px;min-height:190px}.login-story .brand{font-size:21px}.story-content{padding:30px 0 0}.story-content .eyebrow,.story-content p,.story-rule,.secure-note,.login-footer{display:none}.story-content h1{font-size:30px;letter-spacing:-1px;margin:0;line-height:1.2}.story-content h1 br{display:none}.story-content h1 br:after{content:' '}.login-side{padding:35px 28px;min-height:calc(100vh - 190px)}.login-symbol{display:none}.login-card h2{font-size:25px}.login-card{max-width:400px}.login-card .eyebrow{font-size:9px}.drawer-body,.drawer-header{padding:22px}.drawer-header h2{font-size:22px}.detail-grid{gap:21px 15px}.score-grid{grid-template-columns:1fr}.detail-person{align-items:start;flex-direction:column}.toast{font-size:11px;width:max-content;max-width:90vw}.panel-header .text-button{font-size:10px}.filter-field{flex:1}}
@media(prefers-reduced-motion:reduce){*{transition:none!important}.spinner{animation:none}}

@media(max-width:760px){.sidebar{visibility:hidden}.sidebar.is-open{visibility:visible}}